A SIM card is required for cellular service. You can get one from your current carrier, or if setting up a new airtime plan then request a physical nano SIM card when signing up for a new plan. To insert the SIM into the MMGuardian Phone: 1. Find the SIM Ejection Pin that comes with… Continue reading How to insert a SIM card
Follow these steps to configure your child’s MMGuardian Phone and link it to your MMGuardian account. When your child’s MMGuardian Phone arrives, it will be necessary to perform a quick initial configuration of the phone before giving it to your child. To set up the phone, please refer to the following resources: The final step… Continue reading First Use Configuration
If you cannot resolve your issue by searching this knowledge base, please contact our support team via email.All emails sent to support@mmguardian.com will be responded to by a real person in under 24 hours (usually faster). We find that most issues can be resolved via email. However should it be necessary to talk in person,… Continue reading How can I get help?
When your child’s MMGuardian Phone arrives, as part of the initial set up process, you should register the phone to your MMGuardian account. You will then be able to manage and monitor your child’s MMGuardian Phone, and have it linked to your parent phone app.